Data security and chain of custody.

Every device we take in runs through one documented process, from pickup to settlement. This page is what that process looks like.

Request a free pickup Call (650) 288-6675

From pickup to settlement

01

Pickup and transport

Palletized and documented with a bill of lading. On-site pickup nationwide, or ship to our Los Angeles facility.

02

Intake and serialized audit

Every unit is scanned on receipt and reconciled against your manifest. Discrepancies are reported before settlement.

03

Sanitization to NIST 800-88

Every drive sanitized to NIST SP 800-88 and verified before the device moves on.

04

Certificate and report

You receive a certificate of data destruction and a serial-level audit report with your settlement statement.

Documents available on request

Before the deal

NDA and vendor onboarding

  • Mutual NDA
  • W-9
  • Certificate of insurance
  • Vendor questionnaire responses
At the deal

Purchase and logistics

  • Purchase agreement
  • Offer and manifest
  • Bill of lading
  • Pickup confirmation
After the deal

Settlement and compliance

  • Certificate of data destruction
  • Serial-level reconciliation report
  • Settlement statement
  • Certificate of recycling on request

Common questions

Which sanitization method do you use?+

NIST SP 800-88 methods matched to the storage type. Drives that fail verification are shredded.

Are you R2v3 or NAID certified?+

Physical destruction and recycling run through NAID AAA and R2v3-certified partners, with certificates on request.

Can we witness destruction or receive drives back?+

Yes. Tell us your requirement before pickup. Drives can be returned to you, or destroyed with documentation from our certified partner.

What happens to asset tags and enrollment?+

Asset tags are removed and enterprise or education enrollment is cleared before resale. School devices must be deprovisioned by the district; we confirm status on intake.